What We Collect and Why We Use It
We collect the information you give us when you register — your name, email address, contact number and the payment method you link to your account wallet. When you deposit using Touch 'n Go eWallet or Boost, we record the transaction reference so we can match
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incoming funds to your account; the same applies to GrabPay and DuitNow transfers processed via FPX. We also collect device and session data — browser type, IP address and pages visited — to keep your account secure and to load the lobby correctly on your device.
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We do not store full payment credentials; those stay within the respective e-wallet or bank system. Your data is used to verify your identity, process withdrawals, respond to support requests and, where you have opted in, to let you know about promotions running this week. We
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do not sell your personal information to advertisers or unrelated third parties. Data shared with payment processors — such as the merchant partner behind your Maybank2u or CIMB Clicks transaction — is limited to what is strictly necessary to complete the transfer. Access to your data
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inside our systems is restricted to staff whose role requires it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.